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Return & Exchange Policy

Please read and understand our products returns and exchange policy before any purchase. All goods sold are non-exchangeable and non-refundable, unless otherwise stated below.

  1. Returns are only accepted for defected items or items grossly misrepresented in product listings.

  2. To be eligible for a return, your item must be unused and in its original condition, with original tags and/or packaging intact.

  3. If you meet the above criteria and would like to apply for a return, please contact us at infosg@celmonzethesignature.com

  4. In the event that the item is out-of-stock, you can opt to exchange for any other available item, or receive a refund on the purchase (if refund policy below is met). For exchanges to other available items of lower value, no refund will be given for the difference in amount. For exchanges to other available items of higher value, you will be required to pay for the difference in value.

Refund Policy

  1. A refund (on the original amount paid for the returned item) will only be available if your returned item is out-of-stock.

  2. Shipping costs are non-refundable & bear by customer.

  3. If the refund request is approved, refund will automatically be applied within 21 business days.